About Our Installation Service
Perfecto Blinds professional technicians are fully trained in-house and are full time employees (not contractors) of the Company*. We make it easy by scheduling your installation date and time frame right at the point of sale when you purchase – taking care of everything at the same time in a single, hassle-free step.
Our Technicians
At Perfecto Blinds, we provide installation services utilizing only professional technicians that are full time employees of the Company. We never use contractors*. Because our products incorporate unique designs and features, familiarity with our products and systems is essential for optimal outcomes. Each of our technicians is fully trained in-house, and intimately familiar with how each of our products is designed and built — understanding how each of our design features improves the installation experience.
Many of the window coverings that we design and build are custom tailored to the specific windows onto which they are being installed. Custom tailoring requires levels of integration and familiarity with products and systems that can be achieved only through the exclusivity of full employment.
Prior to your installation appointment, you will receive an email confirmation of your installation that will include a brief biography and work history of your Perfecto Blinds technician. Your technician will arrive in a Perfecto Blinds uniform and will be driving a Perfecto Blinds logoed vehicle.
Scheduling an Installation
Your installation is scheduled for the date and time frame you choose, right at the point of sale – at the time of purchase. We are able to reliably achieve this because of our internal systems that integrate sales, manufacturing, and installation. We understand that your time is valuable and that having to schedule an installation separate and apart from a product purchase can be an imposition. Our systems are designed to avoid this added step and to ensure that product selections and all service dates and time frames are concluded at the same time in a single, hassle-free step.
Because we locally manufacture your premium, custom made window coverings, we can be more accommodating to your needs regarding installation dates and time frames. If there is a deadline that needs to be met, we will work with you to meet your needs.
Tracking and Dispatch
Throughout their workday, our technicians remain in communication with central dispatch where their locations and time are tracked. Central dispatch provides outreach to our customers with “on the way” courtesy calls prior to arrival, and timeliness updates throughout the day. Central dispatch is also a resource for our customers for inquiries on the day of their measure or installation appointment.